FAQ
Check our measurement table that is described in each product. You can compare our measurements with the clothes you own and find your Ohlinda size.
Underwear, such as bikinis, bathing suits and swimming trunks are not able to be exchanged for hygenic reasons. Therefore, our recommendation is that you follow the measurement table in each product to get the size of these pieces correct.
Your payment will be reviewed and once approved, you will receive an email with confirmation within 3 business days. If you have not received confirmation within this period, please contact us at contact@ohlindawear.com.
Orders for which payment is not made on time are automatically cancelled. If the payment has already been processed and you have withdrawn from your purchase, you have 24 hours to inform our office by email. Please contact@ohlindawear.com. We will refund your order as described in the Exchange & Returns tab.
You can track your order in the customer area.
Don't worry. Your order is being picked and packed by our team. As soon as it is dispatched, you will receive a notice in your email.
If you have not received your order after the maximum delivery time, please contact us at contact@ohlindawear.com.
We do not ship partial orders unless communicated in advance via email. If your order is missing an item or you received something incorrectly, please contact us at contact@ohlindawear.com.
You can request a new password on your account login page. The data will be sent to the registered email.
Once your return order arrives at our office, it will be reviewed and if everything is ok, your exchange will be shipped within 72 hours.
The online store system is updated with all products that are available in stock.
Yes! We ship to all continents.
One to four business days after order approval. Delivery time varies depending on the location and shipping service chosen, depending on the Shipping and Delivery item.
We do not do replacement parts.
Return and exchange
Ohlinda recommends washing all clothes as delicate and not mixing colors during the wash. Bikinis, bathing suits and swimming trunks are recommended to be hand washed. Try not to use bleach so as not to change the colors of the pieces and follow the recommendations contained on the labels. Hand wash in cold water with an extra-gentle wash. Gently squeeze out excess water and lay flat to dry in shade. Lotion, sunscreen, oil and chlorine can cause discoloration of this item; this is not a manufacturing defect. Please follow care instructions to keep your swimwear in the best condition.
